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Returns are accepted within 30 days for most new, unopened items.

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Frequently Asked Questions

Our FAQs address common questions and concerns about ordering, delivery, and more.

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Northwestern Medicine brand store at Northwestern Memorial Hospital

Location

Visit us in person at the Northwestern Medicine brand store, located at Northwestern Memorial Hospital in Chicago.

All orders placed on shopnmstore.com ship from our fulfillment center in Carrollton, Texas.

Brand Store Address:
Northwestern Memorial Hospital
Galter Pavilion - 2nd Floor
251 East Huron St
Chicago, IL 60611

Fulfillment Center Address:
3311 Boyington Dr, Ste 400
Carrollton, TX 75006

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We are not affiliated with the NM Clinical Apparel Program. If you have a question or comment regarding clinical apparel, please contact the NM Clinical Apparel Program.